For more information on iMoose, you can refer to the company and license information found on the website. If you have questions regarding this agreement, please feel free to contact iMoose for clarification via our Customer Support team or your Relationship Manager.
By registering to use a iMoose Account, you have affirmed that you are at least 18 years old and are an individual, legal person or other organization with full legal capacity to enter into this User Agreement between you and iMoose. If you are not, you and your guardian shall undertake all consequences resulting from your actions and iMoose shall have the right to cancel or freeze your account in addition to filing claims against you and your guardian for compensation.
By accessing and using iMoose and any of its services, you acknowledge and declare that you are not on any trade or economic sanctions lists, such as the United Nations Security Council Sanctions List and its equivalent. iMoose maintains the right to select its markets and jurisdictions to operate and may restrict or deny its services to certain countries. The content of this Agreement shall not be excluded from the laws of the country under which the user belongs. iMoose maintains its stance that prohibited users are not to use or access iMoose and any of its services.
IMoose provides an online digital asset trading platform (crypto to crypto) for products commonly known as cryptographic tokens, digital tokens or cryptographic currency. iMoose does not provide fiat trading capabilities on its platform and as such is not subjected to the stringent regulations that come with it. iMoose functions as a trading platform provider and is not a buyer or seller in trades made between traders. iMoose is also not a market maker. Traders must register and open an account with iMoose and deposit digital assets prior to commencement of trading. Traders may request the withdrawal of their digital assets, subject to the limitations as stated in the Terms and Conditions.
iMoose strives to maintain the accuracy of information posted on its website however it cannot guarantee the accuracy, suitability, reliability, completeness, performance or fitness for purpose of the content through the website, and will not accept liability for any loss or damage that may arise directly or indirectly from the content. Information on iMoose website can be subjected to change without notice and is provided for the primary purpose of facilitating users to arrive at independent decisions. iMoose does not provide investment or advisory advice and will have no liability for the use or interpretation of information as stated in its website or other communication mediums. All users of iMoose must understand that there are risks involved in trading. iMoose encourages all users to exercise prudence and trade responsibly within their own means.
While iMoose emphasises platform security to ensure the continuity and security of its services (announcements will be made in event of downtime/maintenance), it will be non-accountable to Act of God, malicious targeted hacking, terrorist attacks and other unforeseen circumstances. iMoose reserves the right to cancel, rollback or block transactions of all type on its platform in event of abnormal transactions. iMoose will not ask for any password from its users nor ask users to transfer funds that are not listed on its trading platform. Users are encouraged to exercise prudence in dealing with discounts or promotions that could lead to them getting scammed. While the list is non-exhaustive, you agree that iMoose will not be held responsible for any losses arising from the situations stated above.
By using IMoose and any of its services, you declare that all information to IMoose in connection with these Terms are true, accurate and complete. IMoose Account Registration & Requirements
With registration of an account on IMoose, you agree to share personal information requested for the purposes of identity verification. This information is used specifically for the detection of money laundering, terrorist financing, fraud and other financial crimes on the IMoose platform. In addition to providing this information, to facilitate compliance with global industry standards for data retention, you agree to permit us to keep a record of such information for the lifetime of your account plus 5 years beyond account closing. You also authorise us to make inquiries, either directly or through third parties, that are deemed necessary to verify your identity or to protect you and/or us against financial crimes such as fraud.
The Identity Verification information we request may include, but is not limited to, your: Name, Email Address, Contact Information, Telephone Number, Username, Government Issued ID. In providing this required information, you confirm that it is accurate and authentic. Post-registration, you must guarantee that the information is truthful, complete and updated in a timely manner with any changes. If there is any reasonable doubt that any information provided by you is wrong, untruthful, outdated or incomplete, IMoose shall have the right to send you a notice to demand corrections, remove relevant information directly and, as the case may be, terminate all or part of IMoose Service to you. You shall be solely and fully responsible for any loss or expenses incurred during the use of IMoose Service if you cannot be reached through the contact information provided. You hereby acknowledge and agree that you have the obligation to keep all information provided up to date if there are any changes.
IMoose accounts can only be used by the person whose name they are registered under. IMoose reserves the right to suspend, freeze or cancel accounts that are used by persons other than the persons whose names they are registered under. Accordingly, IMoose will not take legal responsibility for these accounts.
IMoose prioritizes maintaining the safety of those user funds entrusted to us and has implemented industry standard protections for our platform. With that said, there are account-level risks that are created by individual user actions. We request that you understand the need to independently take safety precautions to protect your own account and personal information. You shall be solely responsible for the safekeeping of your IMoose account and password on your own, and you shall be responsible for all activities under your log-in email, IMoose account and password (including but not limited to information disclosure, information posting, consent to or submission of various rules and agreements by clicking on the website, online renewal of agreement, etc.). You hereby agree that:
IMoose reserves the right to resolve issues and disputes at its sole discretion. Some issues include infringement of others’ rights, violation of laws and regulations, abnormal trades and others not explicitly mentioned in the Terms. Users agree to bear the costs arising from the process of dispute resolution.
You hereby agree to observe the following covenants during your use of services on IMoose:
IMoose reserves the rights to levy service fees on users who use its services. It is in the discretion of IMoose to adjust the servce fees charged to users using its services.
IMoose will provide IMoose Service at an "as is" and "commercially available" condition, and does not offer any form of warranty with regards to the Service’s reliability, stability, accuracy and completeness of the technology involved. IMoose serves merely as a venue of transactions where coin-related information can be acquired and coin-related transactions can be conducted. IMoose cannot control the quality, security or legality of the coin involved in any transaction, truthfulness of the transaction information, or capacity of the parties to any transaction to perform their obligations under the rules. You must carefully consider the associated investment risks, legal status and validity of the transaction information and investment decisions prior to your use of the IMoose Services provided.
You acknowledge and agree, IMoose shall not be liable for any of your losses caused by any of the following events, including but not limited to:
You agree to indemnify and hold harmless IMoose, its affiliates, contractors, licensors, and their respective directors, officers, employees and agents from and against any claims and damages (including attorneys’ fees, fines or penalties imposed by any regulatory authority) arising out of your breach or our enforcement of this Agreement. This shall also apply to your violation of any applicable law, regulation, or rights of any third party during your use of the IMoose Service.
Once the account is closed/withdrawn, all remaining liabilities (which includes charges and liabilities owed to iMoose) on the account is payable immediately to iMoose. Upon payment of all outstanding liabilities to iMoose (if any), the user will have 5 working days to withdraw all funds from the account.
iMoose maintains full custody of the funds and user data/information which may be turned over to the authorities in event of account suspension/closure arising from AML investigations, fraud investigations or violation of IMoose’s Terms (eg. trading on IMoose from a sanctioned country)
It is the responsibility of the user to abide by local laws in relation to the legal usage of IMoose in their local jurisdiction. Users must also factor, to the extent of their local law all aspects of taxation, the withholding, collection, reporting and remittance to their appropriate tax authorities. All users of IMoose and any of its services acknowledge and declare that the source of their funds come from a legitimate manner and are not derived from illegal activities. IMoose maintains a stance of cooperation with law enforcement authorities globally and will not hesitate to seize, freeze, terminate the account and funds of users which are flagged out or investigated by legal mandate.
If you have any complaints, feedback or questions, kindly contact us and we will in our best efforts try to resolve it for you.